Yes. We are more than happy to accommodate kids and recommend that you consider if the itinerary, distances, remote locations, and activities are suitable for your children. 

In general, we recommend our tours for children over the age of 8, but we are flexible. As some of our Day Tours are public, we ask you to please consider the comfort and enjoyment of others. 

NT Driver Guide is happy to arrange a private tour for you and your family otherwise.

Of course! Please inform us of any dietary requirements when booking, and we'll make arrangements accordingly. 

Your tour description will advise what meals will be included on your tour.

Yes, we have a step to assist you in getting into our vehicle and will be there to assist you in any way possible. If you have a walker or wheelchair, we can also attach our trailer to carry this with us.

We recommend that all guests have their own travel insurance. It can provide coverage for unexpected situations, such as trip cancellations, medical emergencies, or lost belongings. As required by law, we have public liability insurance. 

To secure your custom multiday or day tour dates, a non-refundable deposit of 25% is required. The remaining balance is due no later than 30 days prior to departure for multiday tours, or 7 days prior to departure for custom (curated) single day tours. All bookings made less than 30 days prior to departure must be paid for in full at the time of booking. All Australian credit card payments incur a 1.8% surcharge by our merchant bank. International Cards incur a 3.79% surcharge. Bookings made via Travel Agents or other booking partners may be subject to their own set of payment terms. 

Bookings made via the NTDG website for (public) The REAL Darwin Day Tour incur a 6% booking fee and 1.5% credit card fee – these fees are not received by NTDG and are an administration fee processed by a booking platform. Please contact NTDG to discuss the best payment options available for you, including a direct deposit option which has no fees attached. Third Party policies will also apply where applicable, for example where accomodation is booked or a boat tour with a tour company.

Cancellation by You - Due to the extensive planning and costs associated with touring, the following cancellation fees will apply in the event you should cancel for any reason. Cancellations must be advised in writing. A 25% or nominated non-refundable deposit is required at the time of booking. The remainder must be paid at least 30 days prior to tour departure date. Cancellation within 30 days will forfeit all fee’s paid - 100% cancellation fee.

Cancellation by NTDG - NTDG reserves the right to cancel a tour at any time prior to the departure date. We may cancel a tour in the event of unpredictable weather, natural disasters, political instability, or any other external events that may affect the overall safety and operation of the tour. In the event that a tour is cancelled by NTDG due to technical, or health reasons, the customer will receive a full 100% refund of the price of the tour or attempt to reschedule. NTDG reserves the right to arrange an alternative operator (if possible) if the tour cannot happen due to technical or health reasons. In circumstances where the cancellation is due to external factors beyond NTDG’s control such as monsoonal/cyclonic weather/flooding, any refund will be less any unrecoverable cost that we may have incurred.

Bookings made via Travel Agents or other booking partners may be subject to their own set of cancellation terms.

Yes, we can arrange this as part of your package through our partners who are allowed to enter this region of the NT. 

As this is restricted country, only a very select group of operators are permitted to run tours in Arnhem Land. We can facilitate this upon request at the time of booking subject to availability.